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UEX FIELD NOTES · 4 min read

01

Match the metric to the job

Reach helps you understand exposure. Engagement can show whether content resonates. Qualified inquiries are closer to a commercial outcome. Use each metric for the question it can actually answer.

02

Look at the whole journey

Follow how people move from a search result or social post to your website and contact form. A channel can generate attention while a landing page creates friction. Review the handoffs as well as the channels.

03

Compare fairly

Use comparable time periods and note changes in budget, seasonality, audience, or content volume. Small samples and short campaigns can produce misleading percentage changes.

04

Turn reporting into a decision

End each review with what you learned, what you will change, and when you will look again. Keep a simple record of decisions so reporting becomes a working tool for your team.

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